At HCE Systems, we know that choosing a company you can count on to perform AC repair in Norton is important. We know how important it is to find a trustworthy company that does great work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? An experienced company with long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should carry liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their experts to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A dependable company that provides AC repair should have a number of references they’ll gladly provide you. Look at these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you give a written estimate? Be sure to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you whittle down companies you aren’t wanting to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you choose has experience working on your particular equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give HCE Systems a call at 276-302-0076. We’re happy to help!