At HCE Systems, we know that choosing a company you can count on to complete AC repair in Norton is important. We know how important it is to find a reliable company that does great work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? An experienced company with long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can provide? A reliable company that provides AC repair should have a variety of references they’ll gladly offer you. Look at these references and find out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Make sure to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you pick has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give HCE Systems a call at 276-302-0076. We’re happy to help!