What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At HCE Systems Inc, we know that picking a company you can believe in to do AC repair in Norton is important. We know how important it is to find a reliable company that does great work. We can help. Figuring out the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is often a good one.
  2. Is your company insured? Any expert that works in your home should carry liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A dependable company that provides AC repair should have a list of references they’ll readily provide you. Look at these references and figure out all the details about AC repairs the prospective company has completed.
  5. Will you offer a written estimate? Make certain to get a written estimate so you can check all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your brand of equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t ok standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give HCE Systems Inc a call at 276-302-0076. We’re happy to help!