The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can adjust temps to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it yourself or call a HVAC professional like HCE Systems. If you’re putting it in on your own, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem as the thermostat can draw adequate power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from aging programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive enough power, Nest says you might run into some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t stop running.
  5. Your system is making strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t switch on or turns off and on repeatedly in a short period of time.

You might worry something is wrong with your heating and cooling system, but if you just installed the Nest, it’s best to begin with your thermostat initially. This is especially timely if the weather is mild, and you haven’t been using your heat or air conditioning consistently.

Our Specialists Can Fix Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the issue, a smart thermostat professional such as one from HCE Systems can assist you. We can identify the problem and put in a C-wire, if needed.

Smart thermostats like the Nest are made to make your life simpler, through automatic energy-efficient programming and the opportunity to check temperatures while you’re out. It’s an annoying experience when yours won’t operate properly, but our heating and cooling experts at HCE Systems can take care of the problem quickly.

If you’re running into weird heating and cooling behavior with your new Nest, call us at 276-302-0076 to request your appointment now.